The embattled Enugu Electricity Distribution Company (EEDC) has justified its absence at the public hearing summoned by Enugu State House of Assembly over its alleged unhealthy business activities, saying it was not duly invited.
In a statement through Emeka Eze, Head Communications, EEDC stated that it was not duly invited to the three-day public hearing organised by the Enugu State House of Assembly which commenced on Wednesday at the House of Assembly complex, Enugu.
Eze said the electricity company received the invitation on the eve of the public hearing, a clear indication of the motive behind this whole activity.
His statement further read: “It was just yesterday evening, Tuesday, April 25, 2017, at about 5pm that we received a letter from The Chairman, Enugu State Special Committee on EEDC Crises, Office of the Deputy Speaker, inviting our Managing Director/CEO and our organization to the public hearing scheduled for today, Wednesday, April 26, 2017; and Wednesday May 3rd, and Wednesday May 10th 2017, respectively.
“We however, as a matter of courtesy, acknowledged the letter and requested that the public hearing be rescheduled to enable us attend, as our management already had prior mandatory engagements with the national electricity regulatory agencies of the Federal Government on urgent matters concerning the electricity sector.
“It is important to note that we are a highly regulated business, with an existing and efficient customer redress mechanism, approved and monitored by our Regulator, Nigerian Electricity Regulatory Commission (NERC). This has been working and several complaints addressed via this process” Eze stated.
He noted that as a business, EEDC has consciously strengthened this process by extending its customer service desk to its147 Service Centers, in addition to its 18 District Offices and corporate headquarters.
Eze urged members of the public to come to terms with the fact that EEDC is no longer a public enterprise, but now a private enterprise, adding that they should be responsible in paying their electricity bills, as that is the only way we can effectively provide quality service to them.